Reference

dewi 138 Terms & Conditions for Indonesia

Clear Terms & Conditions explain how your dewi 138 account connects to Dragon Tiger, Dice, DANA and QRIS.

Account stepsPayment recordsPolicy accessLocal-law wording
dewi 138 dewi 138 Terms & Conditions for Indonesia
POLICY SUPPORT

Help With Terms and Account Steps

A clear contact route helps when a clause, account step or payment record needs explanation.

Account support path Use the support contact attached to your account area when you need help reading…
Payment record check Send the relevant DANA, OVO, GoPay or QRIS reference through the account support path.
Access clarification If access depends on local law, ask our support team which wording applies to…
SECURITY PRACTICE

How We Handle Policy Records

The Terms & Conditions describe the records we need to operate account access and respond to policy requests.

Account details

We use the details submitted during your account step to match access requests and phone verification.

Cookies and device use

Our policy wording explains how cookies support a session and how device behaviour can affect access.

Payment references

A DANA or QRIS receipt may be retained with the related account record so we can check a payment status.

Account security

Do not share your password or phone verification details. If access looks unusual, contact us through the account support path…

Retention wording

The policy states how long certain account, security and payment records may be kept for operational or legal reasons.

Change requests

To request a correction or ask about a policy change, contact support from the account path and identify the relevant…

Terms & Conditions Questions Before Access

These Terms & Conditions answers focus on the questions you may have before creating an account or checking a payment record. We keep the wording tied to account steps, local access, device use and policy contact routes, so you know what to check before continuing. Where a situation is not covered here, use the policy support path.

You can open the Terms & Conditions from the policy area linked to the account path. Read the full text before phone verification, especially the sections on access, payment records, security and policy changes.

Yes. The Terms & Conditions explain how DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be checked against your account. Use payment details that belong to you.

Access depends on local law and is available where local law permits. Your location and account circumstances may affect eligibility, so read the current Terms & Conditions before completing the account step.

Phone verification helps connect the account request with the contact detail you submitted. The Terms & Conditions explain when verification is required and what may happen if the check cannot be completed.

Contact us through the account support path and name the record or clause you want checked. Include the relevant account detail, but do not send your password or phone verification code.

We may update the written policy when an operational or legal change requires it. Check the current version before using account access, and contact support if a revised clause needs explanation.

Cookies can support a browser session, while device changes may trigger another account security step. The Terms & Conditions explain this behaviour and the policy route for access questions.